Shipping Policy
All orders are processed within 1–2 business days. Orders placed after 2:00 PM PST will be processed the next business day. Weekend and holiday orders will be processed on the next business day.
You’ll receive a tracking number via email once your order ships. Track your package in real-time through our website or carrier portal.
Free standard shipping on all orders over $75 within the Continental US. No codes needed — applied automatically at checkout.
Domestic Shipping (U.S.)
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard | 5–7 business days | $8.95 (Free over $75) |
| Expedited | 3–4 business days | $14.95 |
| Next-Day | 1 business day | $24.95 |
International Shipping
We proudly ship to over 50 countries worldwide. International shipping rates are calculated based on destination and package weight at checkout.
| Region | Estimated Delivery | Cost |
|---|---|---|
| Canada | 7–10 business days | From $15.95 |
| Europe | 10–14 business days | From $19.95 |
| UK | 8–12 business days | From $17.95 |
| Australia / NZ | 12–16 business days | From $22.95 |
| Rest of World | 14–21 business days | Calculated at checkout |
Important Information
- International orders are sent DDU (Delivered Duties Unpaid) — duties, taxes, or customs fees are the buyer’s responsibility
- We do not ship to APO/FPO addresses, forwarding services, or countries under trade restrictions
- P.O. Box addresses are accepted for standard shipping only
- Need to modify your order? Contact us within 2 hours of placing your order for changes to shipping address or items
- Orders cannot be changed, canceled, or combined once processed
- Shipping addresses cannot be changed once the order has been processed
- During peak seasons (holidays), shipping may take additional time
Processing Schedule
- Business Days: Monday through Friday, excluding holidays
- Weekend Processing: Orders placed on weekends will be processed on Monday
- Cutoff Time: Orders placed after 2:00 PM PST are processed the next business day
- Holiday Delays: Shipping may be delayed during major holidays
Lost or Stolen Packages
Vale-Forever.org is not responsible for any lost or stolen packages. If tracking shows “delivered” but you haven’t received your order, please work directly with the carrier to locate the package or file a lost package claim. Once approved, email us for a replacement or store credit.
315 Hudson St, New York, NY 10013 · Mon–Fri 10:00–18:00, Sat 11:00–16:00
Vale-Forever.org is an independent resale retailer and is not affiliated with or authorized by any brand owners.